Modeling
and simulation are techniques that validate change management
initiatives prior to implementation. This validation leads to less
resistance to proposed changes, lower implementation costs, greater
cost savings due to the selection of the optimal process, improved
quality control, and fewer misteps. Modeling helps align your strategic
thinking and goals with your business operations, process design
decisions, and system priorities. In addition to Business Process
Improvements, process models and interpretations can be used for
compliance purposes such as Six Sigma, enterprise architecture, ISO
certification, strategic planning and application development.
In our experience, business process improvements require a thorough
understanding of the "as-is" process before a feasible "to-be" process
can be developed and effectively implemented. Business process analysis
is greatly enhanced by the creation of accurate process models that
illustrate the interdependencies between activities, roles, systems and
deliverables. Inefficiencies, gaps, redundancies and broken processes
are much easier to identify when they are documented and illustrated
effectively.
Process modeling tools are great enablers to allow us to discover
process inefficiencies, gaps, redundancies, and bottlenecks, while
ensuring that our recommended process improvements are complete and
controlled. Analysis of process models often result in multiple
recommendations for improvement, while change management, timing, and
cost issues do not allow for each of the recommendations to be
implemented and compared. In this case, simulation tools can provide a
state-of-the-art approach for calculating process timing and analyzing
a process's activity-based costs in order to validate the expected
results of a process change, or resource realignment before undertaking
a potentially difficult change management program. |
